Returns & Exchanges

At Border Print Fabric, we want you to be completely satisfied with your purchase. If your fabric or garment does not meet your expectations, we offer a 30-day window for returns and exchanges on all unwashed and uncut items.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.

2

Prepare Your Package

Carefully fold the unwashed fabric and place it back in its original packaging along with the packing slip to ensure a smooth identification process.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned textile, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing